Dear customer,

We really appreciate your time in responding to this short and easy to complete survey. This survey is an important feedback from our customers and part of VCLOUD TECH Quality Management System, according to ISO 9001:2015.

The results are used to drive corrective actions to benefit our customers. Your additional comments and ideas that will improve our ability to meet your requirements are welcome. Please respond to the statements with a rating of 1 to 5, where 1 is “Poor” and 5 is “Excellent”. If a specific question does not apply, please check the N/A box.

Thanks in advance for your valuable insights!

Company

Name & Designation

Phone

Email

VCLOUD TECH Customer Relationship

• Knowledge of services
  1 2 3 4 5 N/A
• Promptness in returning your call
  1 2 3 4 5 N/A
• Courtesy and professionalism
  1 2 3 4 5 N/A
• Visits your facility
  1 2 3 4 5 N/A

VCLOUD TECH Quotation Process

• Presentation is complete and concise
  1 2 3 4 5 N/A
• Quotations are returned on time
  1 2 3 4 5 N/A
• Pricing is competitive
  1 2 3 4 5 N/A
• Flexibility in pricing
  1 2 3 4 5 N/A

VCLOUD TECH Administrative Process

• Ease of processing purchase orders
  1 2 3 4 5 N/A
• Accuracy in following purchase orders instructions
  1 2 3 4 5 N/A
• Courtesy and professionalism
  1 2 3 4 5 N/A

VCLOUD TECH Quality and Value-Added Features

• Quality and reliability of services
  1 2 3 4 5 N/A
• Response to after-sales services
  1 2 3 4 5 N/A

Additional Comments

Do you have any comments to improve our services?
What change would you like to see implemented by us?